Heritage Technology
Heritage Site Computer Technician / Shelly Rodriguez: michelle.rodriguez@cvesd.org
CVESD Parent Helpline for Issues with Personal Devices & Student Logins: 619-409-6638
General Technology Expectations
Distance Learning Expectations English / Spanish
Student Internet Use Policy English / Spanish
School-Issued Device Expectations
Borrowed Device/Hotspot Release Verbiage English / Spanish
If a device is needed, please email Site Tech michelle.rodriguez@cvesd.org for the request link.
Usage and Care Expectations
Updating Your Windows Computer: as of 4/28/21 - v20H2, 19042.928
Frequently Asked Questions
General Technology Tips
Accessing Student Email & Apps
Distance Learning Access Tips
Clearing the Cache/History on the Most Popular Browsers
Clearing the Cache/History from the TEAMS app
Adjusting Email Inbox Settings
Updating Teams desktop app: as of 4/26/21 v1.4.00.8872 (WIN), v1.4.00.7175 (MAC)
2021 Testing Technology Tips
ELPAC/CAASPP Parent Information Page
*Please note: the Secure Browser is NOT compatible with Chromebooks.
ELPAC/CAASPP Secure Browser Installation Video (Windows) English / Spanish
ELPAC/CAASPP Secure Browser Installation Video (Mac) English / Spanish
ELPAC/CAASPP Secure Browser Usage Instructions for families English / Spanish
