Tech Tips

Heritage Technology

Heritage Site Computer Technician / Shelly Rodriguez: [email protected]

CVESD Parent Helpline for Issues with Personal Devices & Student Logins: 619-409-6638


General Technology Expectations

Student Internet Use Policy     English / Spanish

Usage and Care Expectations

General Technology Tips

Accessing Student Email & Apps

Access Tips

Accessing SSO Apps on an iPad (a video from CVESD IT)

Clearing the Cache/History on the Most Popular Browsers

Clearing the Cache/History from the TEAMS app

Adjusting Email Inbox Settings

Updating Teams desktop app: as of 04/13/2023 v1.6.00.4472 (WIN), v1.6.00.7354 (MAC)

Updating Your Windows Computer: as of 04/13/2023 - Windows 10 v21H2, 19044.2604 (confirmed working with all CVESD apps)

State Testing Technology Tips

ELPAC/CAASPP Parent Information Page

A Parent Chat about CAASPP in a slideshow

CAST for Parents (5th grade Science Assessment)

CSA for Parents (Dual Language Spanish Assessment for 3rd-6th)

Summatives for Parents (Smarter Balanced ELA & MATH Assessments for 3rd-6th)

2022-2023 Student Results for Parents (A letter from the Superintendent & How to Access Scores)

Heritage Computer Hawk

Revised: 04/13/2023