Tech Tips

Heritage Technology

Heritage Site Computer Technician / Shelly Rodriguez: [email protected]

CVESD Parent Helpline for Issues with Personal Devices & Student Logins: 619-409-6638


General Technology Expectations

Student Internet Use Policy     English / Spanish

Usage and Care Expectations

General Technology Tips

Accessing Student Email & Apps

Access Tips

Accessing SSO Aps on an iPad

Clearing the Cache/History on the Most Popular Browsers

Clearing the Cache/History from the TEAMS app

Adjusting Email Inbox Settings

Updating Teams desktop app: as of 12/14/21 v1.4.00.32771 (WIN), v1.4.00.29478 (MAC)

Updating Your Windows Computer: as of 12/3/21 - v21H1, 19043.1388

2022 Testing Technology Tips

ELPAC/CAASPP Parent Information Page

NAEP Online - The Nation's Report Card website has resources for all audiences. 

Nation’s Report Card: Student’s page 

Students selected for NAEP can test themselves and answer real assessment questions for different subject areas. 

Sample Questions Booklets

 Nation’s Report Card: Parent’s page 

Parents can review what participation in NAEP means for their child and how results from assessments are used.

What Every Parent Should Know About NAEP: Video version



Heritage Computer Hawk